FAQs

Yes, our team of experts can assist with decrypting databases so we can then extract the data.

We can support migrating data from hard drives and USBs to one central database. Contact us for further information.

Of course, we will ensure all databases are GDPR compliant and comply with any other legislation required for your business.

Yes, we can include different user access levels such as admin, editor and read only.

We can extract information from paper based documents and digitise these in a searchable form. Additionally, we can use the pull the information from paper based documents for importing into a system or a format that is required

This is where we are different, going digital has many benefits such as having information readily available, foundable by a simple search and considerable time savings. However, going digital should be done for the right reasons and in the right areas. If you still want to use that paper diary because it would be quicker, then use it - don't change for change sake, but ensure all the positives and negatives have been considered

Absolutely! We can integrate new software or adapt your existing software to help streamline your eCommerce business.

Need Answer

Need Answer

Integrating the correct software can help increase efficiency and productivity. This in turn will help increase sales and maximise business potential.

Yes, even after completion our team will be available to answer any questions your team may have as well as provide additional training if required.

The benefits of a process review include, increasing productivity, improving sales, increasing efficiency and maximise business potential.

Ideally every member of your team should be involved in the review process. This will allow us to capture every potential issue. Including your entire team will ensure that all needs of the business are met and addressed.

Once we have completed the process review, we will then take the time to research what solutions and softwares will benefit your business as well as evaluating existing software. This will ensure you can maximise potential.

On average our process reviews will take one working day. This will allow us enough time to ensure we cover every aspect of your business.

To get the most out of your process review we will need your time and full access to your staff. This ensures we cover all aspects of your business.

There are some standard things that can be done, and we provide some of these tools, however it works best for one of our consultants to go through the business process on site. This enables us to understand all the elements that need to be considered and identified things that would otherwise not be picked up by a templated process review (such as 'what is in the filing cabinet', understanding the capabilities of team members to ensure a compatible solution, and drilling deep into the business to understand what is really important).

The best way to audit your business processes is to firstly identify what needs 'fixing'. This is done by engaging with the team. Secondly, every step in the complete business process needs to be mapped, right from when a lead comes in all the way through to invoicing and beyond. This will enable you to understand what can be improved. It is important, however, that any improvements are considered with the whole business process in mind. Many business improve individual processes in silo, resulting in the time saving being lost elsewhere in the process.

Need Answer

Whilst project managing remotely is a possibility, it is more beneficial for our project managers to be on site. This allows us to fully integrate with the team and ensure the project runs smoothly. However, if it is not possible for us to be on site at all times, then we would recommend using a hybrid solution.

Yes, we can support businesses and projects of any size.

Yes, we will be there throughout the project and we can continue to support once the project has been completed.

We will support the whole way through the project, from scoping to implementation all the way through to a successful completion.

This is really where we excel, and have built a reputation for taking projects that have 'stalled' and brought them to a beneficial conclusion.

Stakeholders are kept up to date with periodic updates from the project team as to what stage the project is in, with regular conversations where required.

Software selection is the process of researching, evaluating and analysing the best software solutions for your business. This will also include analysing the software you already have in place.

Yes, we always consider your budget and will aim to find affordable solutions where possible.

To ensure we offer the best solutions for your business we take the time to understand your business and needs at the start of the process review. Our years of experience also help us to know what will be best for your business.

Yes, we will be on hand to support you wherever it is needed, whether that is during the selection process, implementation and post completion.

Yes. We will continue to support you for as long as you need. We provide aftercare to all of our clients.

We attempt to provide up to three software recommendations for you to review. This is important as one system that does 'everything' may not be the most user friendly and in fact slow the business down. It is important the team have something to compare.

It is highly unlikely that with the hundreds of thousands of software out there that a problem has not already been solved. In the event that we find such a case, we can provide a customised solution to the problem. It is important to note that typically a bespoke solution does come at a higher cost overall and risk compared to an 'off the shelf' package, which is why we look to not re-invent the wheel unless absolutely necessary.

Cloud based solutions (web based solutions) is where the development and investment is, and are constantly updated and maintained, which is why we look to these solutions first. On-premise solutions typically come in at a higher cost when you factor in hardware requirements, upgrading costs in the future and the fact that on-premise solutions are not typically kept up to date meaning the business missing out on features that could further improve their business down the line.

Yes, we can provide your in-house IT team with training on any new software or adaptations we make to existing software to ensure they can reap the full benefits.

Digital transformation is the process of integrating software and technology into all areas of a business. It also involves a cultural change for teams as society continues to embrace all things digital. For some, it will mean ditching old manual processes and switching to automated digital ones. At Vision Reach we will involve your full team in your digital transformation so they are fully onboard and involved.

Yes, we can support your business with developing and implementing an effective digital transformation strategy.

Need Answer

We will review and evaluate your existing IT strategy to ensure it is future proof. We will also provide you with recommendations of how to future proof if improvements need to be made to your existing strategy.

Streamlining your business will allow your team to save time on mundane tasks giving them more time to focus on other aspects of the business. Streamlining also allows you to maximise business potential and growth.

Helping teams save time on admin tasks is one of our favourite things to do, so the answer is yes! Wherever possible we will help implement automation or processes that save admin time, freeing up time to spend on driving sales and business growth.

Yes, we believe it is important to involve everyone in a business from senior management through to the admin team, this is because everyone’s approach will be slightly different and we want to help streamline all aspects of your business.

We will always look at out-of-the-box solutions and can usually find something that works, our integration and adaptations team will also be able to plug any gaps that out-of-the-box solutions may have to ensure all business needs are met.

We are pleased to tell you that you will see results from streamlining your business processes immediately! This is because we will provide your business with quick wins that can be easily implemented to make an impact straight away.